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Shipping policy

Domestic Shipping:

Enjoy free and prompt delivery of your purchases anywhere in India above purchases of Rs.500. 

  • We prioritize quality and timely delivery.
  • We ship throughout the week, excluding Sundays and public holidays.
  • To ensure your order arrives safely and quickly, we partner with reputable courier services.
  • If a courier service isn't available in your area, we'll ship via India Post Speed Post.

Order Processing:

  • We can only process one shipping address per order. For multiple recipients, please place separate orders.


International Shipping:

  • We offer international shipping to most countries, but there may be restrictions based on location and available couriers. A minimum shipping fee of Rs2800 applies to all international orders. For larger or heavier items, we may need to adjust the shipping cost. Which will be calculated and communicated via email after you place your order.
  • Order directly on our website: You can easily order online for delivery to countries in North, South America, Asia, Australia, and Europe. Shipping costs are automatically calculated at checkout based on the weight of your cart.
  • For other countries: If your country isn't listed above, simply email us at info@hastkalacrafts.com with the product SKUs (identification codes) you're interested in. We'll then provide you with a total cost including weight-based shipping charges. You can then make a secure payment through our payment request, accepting VISA, Mastercard, American Express, and JCB cards.

Payment Options:

  • PayPal
  • PayU payment gateway

Delivery Time:

  • International Standard: Expect your order within 10-20 business days.
  • USA, Europe, Australia & New Zealand: Enjoy faster delivery within 5 business days for most orders after dispatch.
  • Express Delivery (Asia): Need it sooner? We offer express shipping options for additional costs in Asian countries. Email us for details and include your desired shipping address.

General Shipping Information:

  • Orders typically ship within 48 hours (2-4 business days) after receiving payment.
  • We use reliable logistics partners like DHL, FedEx, India Post Speed Post, and others depending on your delivery location.

Customer Care:

  • Have questions? Contact our Customer Care team at + 91-9310924453 or email at info@hastkalacrafts.com

For more details on Returns and Refunds please click on Refund & Returns Policy